By providing quality medicines at affordable prices, Bajaj Formulations promises good health for one and all. Our primary goal is people’s well being and we strive for it everyday. We are integrated; research-based pharmaceutical company, producing a wide range of quality, affordable medicines, trusted by health-care professionals and patients. With defining science, cost-effective drug development capabilities and significant manufacturing capacity to move ideas to market, we are a sure bet.
We are using some facilities to improve our working and customer satisfaction:
- Real-Time Status Update
- Updates on trigger at every step in the Production Process
- Two-way online communication including (but not limited to) placing orders, COA’s etc.
- Mobile apps on both Android and Apple Platform
- All order history available online to each customer through a unique identification number
- System driven approach with FMS (Flowchart Management System) at every process
- Production managed by self-developed PMS (Production Management System)
- Real-Time stock management with fail-proof IMS (Inventory Management System)
- CRM based approach for customer co-ordination
- Specific TATs (turn around time) for each process including designing, printing QC, IPQC etc.
- Comprehensive customer information system by software based SMS alerts
- In-house packing for unmatched quality and timely delivery
- Continuous feedback system for continued improvement